Refund Policy

Last updated: November 2, 2026

Cancellation

You may cancel your order within 48 hours of placing it, provided it has not already shipped. Please allow 3–5 business days for the refund to post to your original form of payment.

Returns — 30-day window

We accept returns within 30 days of delivery. If 30 days have passed since your order was delivered, we can no longer offer a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required.

Return shipping is free

HOWEVAFIT covers the cost of return shipping. Each order includes a prepaid return label in the package. If your label is missing, email us at ella@howevafit.com and we will send a prepaid label to you. We do not charge restocking or return-handling fees.

Non-returnable items

Some health and personal care items cannot be returned. Items returned without proof of purchase, or in a condition that shows they were used, may not be eligible for a full refund.

Refunds

Once your return is received and inspected, we will email you to confirm that we have received it and to notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method within 3 business days of approval. Your bank or card issuer may need an additional 5–10 business days to post the credit.

If your item arrived damaged, defective, or incorrect, contact us within 30 days of delivery. We cover return shipping in these cases and will send a replacement or issue a full refund.

Exchanges

To exchange an item, follow the return steps above and place a new order for the item you want. Shipping on the replacement order is free, and the fastest way to receive it is to order while your return is in transit.

Late or missing refunds

If you have not received your refund yet, first check your bank account again, then contact your credit card company, then your bank, because processing times vary. If you have done all of this and still have not received your refund, email us at ella@howevafit.com.

Contact

Questions about returns or refunds? Email ella@howevafit.com and we will reply within 1–2 business days.